Trustico® Hosting

Frequently Asked Questions

We have put the following hosting information together based on common hosting questions we are asked. Please Contact Us if you have a hosting question which has not been answered on this page.

Frequently Asked Hosting Questions

Choice of web hosting is one of the most important decisions of any online business. Trustico® offers a range of scalable cost efficient hosting options that use a cloud hosting platform. Here you will find answers to the common questions asked about hosting related services.

What Is Shared Hosting

Shared hosting imply shared resources. An individual server could cater for a number of different hosting accounts, each with an allocated amount of storage and bandwidth. Cloud hosting technology provides shared processing resources on demand without relying on just one single piece of hardware.

What Is Virtual Web Hosting

Virtual Private Server (VPS) web hosting allows one physical server to share its resources, such as memory, storage and processing power, with a number of virtual machines and to use its resources more efficiently.

VPS web hosting could be a great option to host multiple domains on a single server unrestricted by operating system types such as Linux or Windows preferences. It allows full access to the virtual server to install custom software along with the ability to modify the server configuration - which can't be done in a standard shared hosting environment. Each VPS is established on the same hardware and assigned a dedicated IP address, much like a dedicated server.

The VPS owner receives full access to allow the installation of server side software and caters for individual database requirements and scripting preferences while mitigating reliability and stability concerns.


The Internet Protocol (IP) is a numerical label assigned to a device on a network (computer, printer, phone) that uses IP for communication. An IP address serves two main functions - being host or network identification and location address.

IP addresses can be either static or dynamic.

Static IP addresses never change. They serve as a permanent internet address and provide a simple and reliable way for devices to contact and communicate.

Dynamic IP addresses are temporary and are assigned each time a device accesses the internet. They are, in effect, borrowed from a pool of IP addresses that are shared among various devices.

Named Based & IP Based Hosting

Name based hosting means sharing a single IP (Internet Protocol) address between several accounts. The traffic is directed by the server to the appropriate hosting account by examining 'host headers'.

IP based hosting accounts include a unique IP address that is not shared with anyone else.


DNS (Domain Name Server) is a system used for pointing domain names to their Internet Protocol (IP) addresses. It allows people to visit a website by simply typing in the domain name rather than the IP Address.

E-Mail Hosting

An e-mail hosting service is usually included as part of an internet hosting service and allows the use of custom e-mail addresses and associated e-mail services.

A hosting provider is responsible for managing an e-mail server, its constant uptime and storing a copy of all e-mail messages on the server as they are received. E-Mail messages are scanned for viruses and spam (junk e-mail) at the time they are received by the e-mail hosting provider.

E-Mail hosting works by using the POP3 or IMAP protocol. Using IMAP means your data will be synchronized across all your devices. When configuring IMAP the default non-secure port to use is 143. Using IMAPS on port 993 is the secure variant and is the preferred option when configuring IMAP.

Exchange similarly allows you to create e-mail accounts, but also has the ability to access your e-mail, calendar, notes and contacts across all devices giving you the power to manage your business on the go with automatic synchronization between all your devices making it the ultimate business tool for communication, planning and organization.


File Transfer Protocol (FTP) is a standard network protocol used to transfer files on a network. You can use FTP to transfer files between a client and server. FTP is built on a client server model architecture and uses separate control and data connections between the client and the server. When configuring FTP the default non-secure port to use is 21.


Simple Mail Transfer Protocol (SMTP) is a standard network protocol used to sending and receiving e-mail. Due to it's limitations (such as ability to queue messages at the receiving end) it is usually only used by end users to send e-mail. When configuring SMTP the default non-secure ports to use are either 25 or 587.